Privacy Policy

At Folke Furniture ApS, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us as a customer, newsletter subscriber, or other stakeholder.

Company Information

Folke Furniture ApS
CVR number: 45960951
Flæsketorvet 75, 3. sal, 1711 Copenhagen V, Denmark
Email: hi@folkefurniture.com
Telephone: +45 31 79 01 02

1. Personal Data We Collect

We may collect and process the following personal data about you:

• Contact information: Full name, address, email address, and phone number.
• Order details: Information related to your purchases.
• Payment information: Payment card details and payment-related information.
• IP address: Collected when you visit our website and/or make a purchase.
• Communication data: Information you provide when you contact us or communicate with us on our platforms.
• Marketing and profiling data: Purchase history, website browsing and search history, interaction with our newsletters, geographical location, and chosen language.
• Cookies and similar technologies: As described in our Cookie Policy.

2. Purposes and Legal Basis for Processing

2.1 Order Fulfilment and Customer Service

Purpose: To enter into agreements with you, process your orders, deliver our products, and provide customer service.
Legal basis: Performance of a contract under Article 6(1)(b) GDPR.

2.2 Marketing and Profiling

Purpose: To send you marketing communications and personalise your experience, including profiling to better tailor our marketing to your interests, such as personalised offers, recommendations, reminders about products in your cart, campaign information, new launches, and event invitations.
Legal basis: Your consent under Article 6(1)(a) GDPR. You may withdraw your consent at any time.

Note: We do not engage in profiling that produces legal effects or similarly significant consequences for you within the meaning of Article 22 GDPR.

2.3 Communication

Purpose: To respond to your enquiries and provide support.
Legal basis: Legitimate interests under Article 6(1)(f) GDPR.

2.4 Compliance with Legal Obligations

Purpose: To comply with legal and regulatory obligations, including bookkeeping and accounting requirements.
Legal basis: Compliance with a legal obligation under Article 6(1)(c) GDPR.

3. Marketing Consent

By subscribing to our newsletter, you consent to Folke Furniture ApS sending you marketing communications via email, SMS/MMS, and social media platforms such as Facebook, Instagram, Pinterest, Google, TikTok, and LinkedIn.

These communications may include special offers, discounts or promotions, product launches, inspiration, competitions, and invitations to events.

You can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us at hi@folkefurniture.com.

4. Data Retention

• Order and transaction data: Stored for five years after the end of the financial year in which the purchase was made.
• Marketing data: Stored until you withdraw your consent or we determine that the consent is no longer valid.
• Communication data: Stored for as long as necessary to handle your enquiry and any related follow-up.

5. Disclosure of Personal Data to Third Parties

We may share your personal data with service providers, shipping and logistics partners, payment providers, and professional advisers. We never sell your personal data to third parties.

5.1 International Data Transfers

We may transfer your personal data to recipients located outside the EU/EEA, including Klaviyo, Meta, TikTok, Google, Pinterest, ClickUp, Microsoft, and Shopify. Where personal data is transferred to countries without adequate protection under EU law, we ensure appropriate safeguards are in place, including the European Commission's Standard Contractual Clauses.

6. Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict, and port your personal data, as well as the right to object to processing and to withdraw consent at any time.

To exercise any of these rights, please contact us at hi@folkefurniture.com. You also have the right to lodge a complaint with the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including access controls, secure login procedures, encryption during transmission and storage, and ongoing assessment of our security measures.

8. Cookies and Similar Technologies

We use cookies and similar technologies for analytics, marketing, and to improve website functionality. You can read more in our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with an updated revision date.

10. Contact Information

Folke Furniture ApS
Flæsketorvet 75, 3. sal
1711 Copenhagen V, Denmark
Email: hi@folkefurniture.com
Telephone: +45 31 79 01 02